What should I know about the VIP Rewards Program?
There are a few important things to note:
- Once you reach a given tier, you will remain at that tier until you reach the next tier (up to tier 15). In other words, tiers do not reset.
- You can always see your full coin balance at the bottom of the in-game store.
Terms & Conditions
When you access or play Jackpot City Slots, you automatically agree to be part of our VIP Rewards Program. If you do not agree or are not comfortable with any part of the program, please let us know by contacting Customer Support. Big Fish reserves the right to modify or revise the terms of the VIP Rewards Program, so it is important that you periodically check here for updates. If we revise the terms, such revisions will take effect immediately upon being posted within Jackpot City Slots . Big Fish reserves the right to terminate your participation in the VIP Rewards Program at any time for any reason.